SHIPPING & RETURNS
Shipping Policy
All items are aimed to be shipped within 1-2 business days after the order is placed.
UK orders will take between 3-5 business days.
Please allow up to 14 business days for international orders.
DISCLAIMER: Due to the COVID-19 pandemic and how this has affected daily life, please understand that items may take longer to be delivered. While I always want my customers to be fully satisfied, precautions taken by postal services might inevitably delay delivery speed. Thank you for your consideration!
Return & Exchange Policy
All customers are entitled to a return or exchange within 14 days of original purchase provided items are in the unused, tagged and resell-able condition they were shipped in.
Please email estrella-shines-bright@outlook.com to request a refund/exchange or if you have any questions regarding shipping and returns.
Shipping costs are not refundable and when returning an item all postage must be fronted by the customer.